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제목	서명하고 공인인증서가 뜨질 않아요,,,
작성자	S2***@hyu***********.com	작성일	2025년 08월 28일
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text-align: right;}body span.fr-img-caption.fr-dii{display: inline-block; float: none; vertical-align: bottom; margin-left: 5px; margin-right: 5px; max-width: calc(100% - 10px);}body span.fr-img-caption.fr-dii.fr-fil{float: left; margin: 5px 5px 5px 0px; max-width: calc(100% - 5px);}body span.fr-img-caption.fr-dii.fr-fir{float: right; margin: 5px 0px 5px 5px; max-width: calc(100% - 5px);}body .fr-video{text-align: center; position: relative;}body .fr-video.fr-rv{padding-bottom: 56.25%; padding-top: 30px; height: 0px; overflow: hidden;}body .fr-video.fr-rv > iframe, body .fr-video.fr-rv object, body .fr-video.fr-rv embed{top: 0px; left: 0px; width: 100%; height: 100%; position: absolute !important;}body .fr-video > {box-sizing: content-box; max-width: 100%; border: none;}body .fr-video.fr-dvb{display: block; clear: both;}body .fr-video.fr-dvb.fr-fvl{text-align: left;}body .fr-video.fr-dvb.fr-fvr{text-align: right;}body .fr-video.fr-dvi{display: inline-block;}body .fr-video.fr-dvi.fr-fvl{float: left;}body .fr-video.fr-dvi.fr-fvr{float: right;}body a.fr-strong{font-weight: 700;}body a.fr-green{color: green;}body .fr-img-caption{text-align: center;}body .fr-img-caption .fr-img-wrap{padding: 0px; margin: auto; text-align: center; width: 100%;}body .fr-img-caption .fr-img-wrap a{display: block;}body .fr-img-caption .fr-img-wrap img{display: block; margin: auto; width: 100%;}body .fr-img-caption .fr-img-wrap > span{margin: auto; display: block; padding: 5px 5px 10px; font-size: 14px; font-weight: initial; box-sizing: border-box; opacity: 0.9; width: 100%; text-align: center;}body button.fr-rounded, body input.fr-rounded, body textarea.fr-rounded{border-radius: 10px; background-clip: padding-box;}body button.fr-large, body input.fr-large, body textarea.fr-large{font-size: 24px;}body span.fr-img-caption.fr-dii.fr-fil, body p img.fr-dii.fr-fil{margin-right: 15px;}body p{margin-top: 5px; margin-bottom: 5px;}</style></head><body class="fr-element-scroll-visible fr-view" dir="ltr" contenteditable="true" style="min-height: 650px;" aria-disabled="false" spellcheck="true"><p>서명후 공인인증서 창은 뜨는데 안에 공인인증서가 뜨질 않아요<br></p></body>

답변

답변내용
처리상태	답변완료	작성일	2025년 08월 29일
<p>안녕하세요 싸인오케이팀입니다!<br></p><p><br></p><p>가장 먼저, 기존에 사용하시던 인증서가 "범용" 인증서인지 먼저 확인부탁드립니다.</p><p>(금융거래용 등 용도제한 인증서는 사용이 불가합니다.)</p><p><br></p><p>아울러, 싸인오케이에서는 발송자가 선택한 서명대상자의 유형(개인/기업)에 따라</p><p>개인 문서에는 개인 범용 공동인증서,</p><p>기업 문서에는 사업자 범용 공동인증서 또는 싸인오케이 전용인증서가 필요합니다.</p><p><br></p><p>해당 계약 건이 기업간 계약이며, 사업자 범용 공동인증서가 해당 PC에 저장되어있음에도</p><p>인증서 조회가 안되실 경우, 발송기업에서 서명대상자를 "기업"으로 설정하신게 맞는지 한번 더 확인부탁드립니다.</p><p><br></p><p>추가적인 문의사항이 있으실 경우 싸인오케이 고객센터 1566-7797로 연락주시면 상세히 안내 드리겠습니다.</p><p><br></p><p>감사합니다:)<br></p>

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