싸인오케이 | 프리미엄 전자계약 플랫폼

고객 게시판

싸인오케이에 대한 다양한 의견을 들려주세요

문의

문의내용
제목	계약서 제출시 인증서 문의
작성자	in*******@nav.com	작성일	2026년 08월 04일
<head><style data-fr-style="true">html{margin:0px;height:auto;}body{height:auto;padding:20px;background:transparent;color:#000000;position:relative;z-index: 2;-webkit-user-select:auto;margin:0px;overflow:hidden;min-height:20px;}body:after{content:"";display:block;clear:both;}body::-moz-selection{background:#b5d6fd;color:#000;}body::selection{background:#b5d6fd;color:#000;}body{word-wrap:break-word}body, body:focus{outline: transparent solid 0px;}body.fr-element-scroll-visible{overflow-x: visible !important;}body{background: transparent; position: relative; z-index: 2; user-select: auto;}body a{user-select: auto;}body.fr-disabled{user-select: none;}body [contenteditable="true"]{outline: transparent solid 0px;}body .fr-highlight-change, .fr-highlight-change > img, .fr-highlight-change > .fr-video > video, .fr-highlight-change > .fr-video > embed, .fr-highlight-change > .fr-video > iframe, .fr-highlight-change > .fr-embedly > .embedly-card > .embedly-card-hug > iframe, .fr-highlight-change > p, body .fr-highlight-change > span:not(.fr-tracking-deleted){background-color: rgb(243, 238, 195); opacity: 0.5;}body .fr-tracking-deleted{background-color: rgb(220, 53, 69); text-decoration: line-through; pointer-events: none; user-select: none; opacity: 1;}body img{cursor: pointer; padding: 0px 1px;}body img{cursor: pointer; padding: 0px 1px;}body table td.fr-selected-cell, body table th.fr-selected-cell{border: 1px double rgb(0, 152, 247);}body table td, body table th{user-select: text;}body .fr-no-selection table td, body .fr-no-selection table th{user-select: none;}body .fr-video{user-select: none;}body .fr-video::after{position: absolute; content: ""; z-index: 1; inset: 0px; cursor: pointer; display: block; background: transparent;}body .fr-video.fr-active > {z-index: 2; position: relative;}body .fr-video > {box-sizing: content-box; max-width: 100%; border-width: medium; border-style: none; border-color: currentcolor; border-image: none;}body img.fr-rounded, body .fr-img-caption.fr-rounded img{border-radius: 10px; background-clip: padding-box;}body img.fr-shadow, body .fr-img-caption.fr-shadow img{box-shadow: rgb(204, 204, 204) 10px 10px 5px 0px;}body img.fr-bordered, body .fr-img-caption.fr-bordered img{border: 5px solid rgb(204, 204, 204);}body img.fr-bordered{box-sizing: content-box;}body .fr-img-caption.fr-bordered img{box-sizing: border-box;}body li img.fr-dii.fr-fil{margin-right: 20px;}body{overflow-wrap: break-word;}body span[style~="color:"] a{color: inherit;}body strong{font-weight: 700;}body table[border="0"] td:not([class]), body table[border="0"] th:not([class]), body table[border="0"] td[class=""], body table[border="0"] th[class=""]{border-width: 0px;}body table{border-width: medium; border-style: none; border-color: currentcolor; border-image: none; border-collapse: collapse; empty-cells: show; max-width: 100%;}body table td{min-width: 5px;}body table.fr-dashed-borders td, body table.fr-dashed-borders th{border-style: dashed;}body table.fr-alternate-rows tbody tr:nth-child(2n){background: whitesmoke;}body table td, body table th{border: 1px solid rgb(221, 221, 221);}body table td:empty, body table th:empty{height: 20px;}body table td.fr-highlighted, body table th.fr-highlighted{border: 1px double red;}body table td.fr-thick, body table th.fr-thick{border-width: 2px;}body table th{background: rgb(236, 236, 236);}body table tfoot td{background: rgb(236, 236, 236);}body hr{clear: both; user-select: none; break-after: page;}body .fr-file{position: relative;}body .fr-file::after{position: relative; content: "📎"; font-weight: normal;}body pre{white-space: pre-wrap; overflow-wrap: break-word; overflow: visible;}body[dir="rtl"] blockquote{border-left-width: medium; border-left-style: none; border-left-color: currentcolor; border-right: 2px solid rgb(94, 53, 177); margin-right: 0px; padding-right: 5px; padding-left: 0px;}body[dir="rtl"] blockquote blockquote{border-color: rgb(0, 188, 212);}body[dir="rtl"] blockquote blockquote blockquote{border-color: rgb(67, 160, 71);}body blockquote{border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; color: rgb(94, 53, 177);}body blockquote blockquote{border-color: rgb(0, 188, 212); color: rgb(0, 188, 212);}body blockquote blockquote blockquote{border-color: rgb(67, 160, 71); color: rgb(67, 160, 71);}body span.fr-emoticon{font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; display: inline; line-height: 0;}body span.fr-emoticon.fr-emoticon-img{font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; background-repeat: no-repeat !important;}body .fr-text-gray{color: rgb(170, 170, 170) !important;}body .fr-text-bordered{border-top: 1px solid rgb(34, 34, 34); border-bottom: 1px solid rgb(34, 34, 34); padding: 10px 0px;}body .fr-text-spaced{letter-spacing: 1px;}body .fr-text-uppercase{text-transform: uppercase;}body .fr-class-highlighted{background-color: rgb(255, 255, 0);}body .fr-class-code{border-color: rgb(204, 204, 204); border-radius: 2px; background: rgb(245, 245, 245); padding: 10px; font-family: "Courier New", Courier, monospace;}body .fr-class-transparency{opacity: 0.5;}body img{position: relative; max-width: 100%;}body img.fr-dib{margin: 5px auto; display: block; float: none; vertical-align: top;}body img.fr-dib.fr-fil{margin-left: 0px; text-align: left;}body img.fr-dib.fr-fir{margin-right: 0px; text-align: right;}body img.fr-dii{display: inline-block; float: none; vertical-align: bottom; margin-left: 5px; margin-right: 5px; max-width: calc(100% - 10px);}body img.fr-dii.fr-fil{float: left; margin: 5px 5px 5px 0px; max-width: calc(100% - 5px);}body img.fr-dii.fr-fir{float: right; margin: 5px 0px 5px 5px; max-width: calc(100% - 5px);}body span.fr-img-caption{position: relative; max-width: 100%;}body span.fr-img-caption.fr-dib{margin: 5px auto; display: block; float: none; vertical-align: top;}body span.fr-img-caption.fr-dib.fr-fil{margin-left: 0px; text-align: left;}body span.fr-img-caption.fr-dib.fr-fir{margin-right: 0px; text-align: right;}body span.fr-img-caption.fr-dii{display: inline-block; float: none; vertical-align: bottom; margin-left: 5px; margin-right: 5px; max-width: calc(100% - 10px);}body span.fr-img-caption.fr-dii.fr-fil{float: left; margin: 5px 5px 5px 0px; max-width: calc(100% - 5px);}body span.fr-img-caption.fr-dii.fr-fir{float: right; margin: 5px 0px 5px 5px; max-width: calc(100% - 5px);}body .fr-video{text-align: center; position: relative;}body .fr-video.fr-rv{padding-bottom: 56.25%; padding-top: 30px; height: 0px; overflow: hidden;}body .fr-video.fr-rv > iframe, body .fr-video.fr-rv object, body .fr-video.fr-rv embed{top: 0px; left: 0px; width: 100%; height: 100%; position: absolute !important;}body .fr-video > {box-sizing: content-box; max-width: 100%; border-width: medium; border-style: none; border-color: currentcolor; border-image: none;}body .fr-video.fr-dvb{display: block; clear: both;}body .fr-video.fr-dvb.fr-fvl{text-align: left;}body .fr-video.fr-dvb.fr-fvr{text-align: right;}body .fr-video.fr-dvi{display: inline-block;}body .fr-video.fr-dvi.fr-fvl{float: left;}body .fr-video.fr-dvi.fr-fvr{float: right;}body a.fr-strong{font-weight: 700;}body a.fr-green{color: green;}body .fr-img-caption{text-align: center;}body .fr-img-caption .fr-img-wrap{padding: 0px; margin: auto; text-align: center; width: 100%;}body .fr-img-caption .fr-img-wrap a{display: block;}body .fr-img-caption .fr-img-wrap img{display: block; margin: auto; width: 100%;}body .fr-img-caption .fr-img-wrap > span{margin: auto; display: block; padding: 5px 5px 10px; font-size: 14px; font-weight: initial; box-sizing: border-box; opacity: 0.9; width: 100%; text-align: center;}body button.fr-rounded, body input.fr-rounded, body textarea.fr-rounded{border-radius: 10px; background-clip: padding-box;}body button.fr-large, body input.fr-large, body textarea.fr-large{font-size: 24px;}body span.fr-img-caption.fr-dii.fr-fil, body p img.fr-dii.fr-fil{margin-right: 15px;}body, body:focus{outline: transparent solid 0px;}body.fr-element-scroll-visible{overflow-x: visible !important;}body{background: transparent; position: relative; z-index: 2; user-select: auto;}body a{user-select: auto;}body.fr-disabled{user-select: none;}body [contenteditable="true"]{outline: transparent solid 0px;}body .fr-highlight-change, .fr-highlight-change > img, .fr-highlight-change > .fr-video > video, .fr-highlight-change > .fr-video > embed, .fr-highlight-change > .fr-video > iframe, .fr-highlight-change > .fr-embedly > .embedly-card > .embedly-card-hug > iframe, .fr-highlight-change > p, body .fr-highlight-change > span:not(.fr-tracking-deleted){background-color: rgb(243, 238, 195); opacity: 0.5;}body .fr-tracking-deleted{background-color: rgb(220, 53, 69); text-decoration: line-through; pointer-events: none; user-select: none; opacity: 1;}body img{cursor: pointer; padding: 0px 1px;}body img{cursor: pointer; padding: 0px 1px;}body table td.fr-selected-cell, body table th.fr-selected-cell{border: 1px double rgb(0, 152, 247);}body table td, body table th{user-select: text;}body .fr-no-selection table td, body .fr-no-selection table th{user-select: none;}body .fr-video{user-select: none;}body .fr-video::after{position: absolute; content: ""; z-index: 1; inset: 0px; cursor: pointer; display: block; background: transparent;}body .fr-video.fr-active > {z-index: 2; position: relative;}body .fr-video > {box-sizing: content-box; max-width: 100%; border-width: medium; border-style: none; border-color: currentcolor; border-image: none;}body img.fr-rounded, body .fr-img-caption.fr-rounded img{border-radius: 10px; background-clip: padding-box;}body img.fr-shadow, body .fr-img-caption.fr-shadow img{box-shadow: rgb(204, 204, 204) 10px 10px 5px 0px;}body img.fr-bordered, body .fr-img-caption.fr-bordered img{border: 5px solid rgb(204, 204, 204);}body img.fr-bordered{box-sizing: content-box;}body .fr-img-caption.fr-bordered img{box-sizing: border-box;}body li img.fr-dii.fr-fil{margin-right: 20px;}body{overflow-wrap: break-word;}body span[style~="color:"] a{color: inherit;}body strong{font-weight: 700;}body table[border="0"] td:not([class]), body table[border="0"] th:not([class]), body table[border="0"] td[class=""], body table[border="0"] th[class=""]{border-width: 0px;}body table{border-width: medium; border-style: none; border-color: currentcolor; border-image: none; border-collapse: collapse; empty-cells: show; max-width: 100%;}body table td{min-width: 5px;}body table.fr-dashed-borders td, body table.fr-dashed-borders th{border-style: dashed;}body table.fr-alternate-rows tbody tr:nth-child(2n){background: whitesmoke;}body table td, body table th{border: 1px solid rgb(221, 221, 221);}body table td:empty, body table th:empty{height: 20px;}body table td.fr-highlighted, body table th.fr-highlighted{border: 1px double red;}body table td.fr-thick, body table th.fr-thick{border-width: 2px;}body table th{background: rgb(236, 236, 236);}body table tfoot td{background: rgb(236, 236, 236);}body hr{clear: both; user-select: none; break-after: page;}body .fr-file{position: relative;}body .fr-file::after{position: relative; content: "📎"; font-weight: normal;}body pre{white-space: pre-wrap; overflow-wrap: break-word; overflow: visible;}body[dir="rtl"] blockquote{border-left-width: medium; border-left-style: none; border-left-color: currentcolor; border-right: 2px solid rgb(94, 53, 177); margin-right: 0px; padding-right: 5px; padding-left: 0px;}body[dir="rtl"] blockquote blockquote{border-color: rgb(0, 188, 212);}body[dir="rtl"] blockquote blockquote blockquote{border-color: rgb(67, 160, 71);}body blockquote{border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; color: rgb(94, 53, 177);}body blockquote blockquote{border-color: rgb(0, 188, 212); color: rgb(0, 188, 212);}body blockquote blockquote blockquote{border-color: rgb(67, 160, 71); color: rgb(67, 160, 71);}body span.fr-emoticon{font-weight: normal; font-family: "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; display: inline; line-height: 0;}body span.fr-emoticon.fr-emoticon-img{font-size: inherit; height: 1em; width: 1em; min-height: 20px; min-width: 20px; display: inline-block; margin: -0.1em 0.1em 0.1em; line-height: 1; vertical-align: middle; background-repeat: no-repeat !important;}body .fr-text-gray{color: rgb(170, 170, 170) !important;}body .fr-text-bordered{border-top: 1px solid rgb(34, 34, 34); border-bottom: 1px solid rgb(34, 34, 34); padding: 10px 0px;}body .fr-text-spaced{letter-spacing: 1px;}body .fr-text-uppercase{text-transform: uppercase;}body .fr-class-highlighted{background-color: rgb(255, 255, 0);}body .fr-class-code{border-color: rgb(204, 204, 204); border-radius: 2px; background: rgb(245, 245, 245); padding: 10px; font-family: "Courier New", Courier, monospace;}body .fr-class-transparency{opacity: 0.5;}body img{position: relative; max-width: 100%;}body img.fr-dib{margin: 5px auto; display: block; float: none; vertical-align: top;}body img.fr-dib.fr-fil{margin-left: 0px; text-align: left;}body img.fr-dib.fr-fir{margin-right: 0px; text-align: right;}body img.fr-dii{display: inline-block; float: none; vertical-align: bottom; margin-left: 5px; margin-right: 5px; max-width: calc(100% - 10px);}body img.fr-dii.fr-fil{float: left; margin: 5px 5px 5px 0px; max-width: calc(100% - 5px);}body img.fr-dii.fr-fir{float: right; margin: 5px 0px 5px 5px; max-width: calc(100% - 5px);}body span.fr-img-caption{position: relative; max-width: 100%;}body span.fr-img-caption.fr-dib{margin: 5px auto; display: block; float: none; vertical-align: top;}body span.fr-img-caption.fr-dib.fr-fil{margin-left: 0px; text-align: left;}body span.fr-img-caption.fr-dib.fr-fir{margin-right: 0px; text-align: right;}body span.fr-img-caption.fr-dii{display: inline-block; float: none; vertical-align: bottom; margin-left: 5px; margin-right: 5px; max-width: calc(100% - 10px);}body span.fr-img-caption.fr-dii.fr-fil{float: left; margin: 5px 5px 5px 0px; max-width: calc(100% - 5px);}body span.fr-img-caption.fr-dii.fr-fir{float: right; margin: 5px 0px 5px 5px; max-width: calc(100% - 5px);}body .fr-video{text-align: center; position: relative;}body .fr-video.fr-rv{padding-bottom: 56.25%; padding-top: 30px; height: 0px; overflow: hidden;}body .fr-video.fr-rv > iframe, body .fr-video.fr-rv object, body .fr-video.fr-rv embed{top: 0px; left: 0px; width: 100%; height: 100%; position: absolute !important;}body .fr-video > {box-sizing: content-box; max-width: 100%; border-width: medium; border-style: none; border-color: currentcolor; border-image: none;}body .fr-video.fr-dvb{display: block; clear: both;}body .fr-video.fr-dvb.fr-fvl{text-align: left;}body .fr-video.fr-dvb.fr-fvr{text-align: right;}body .fr-video.fr-dvi{display: inline-block;}body .fr-video.fr-dvi.fr-fvl{float: left;}body .fr-video.fr-dvi.fr-fvr{float: right;}body a.fr-strong{font-weight: 700;}body a.fr-green{color: green;}body .fr-img-caption{text-align: center;}body .fr-img-caption .fr-img-wrap{padding: 0px; margin: auto; text-align: center; width: 100%;}body .fr-img-caption .fr-img-wrap a{display: block;}body .fr-img-caption .fr-img-wrap img{display: block; margin: auto; width: 100%;}body .fr-img-caption .fr-img-wrap > span{margin: auto; display: block; padding: 5px 5px 10px; font-size: 14px; font-weight: initial; box-sizing: border-box; opacity: 0.9; width: 100%; text-align: center;}body button.fr-rounded, body input.fr-rounded, body textarea.fr-rounded{border-radius: 10px; background-clip: padding-box;}body button.fr-large, body input.fr-large, body textarea.fr-large{font-size: 24px;}body span.fr-img-caption.fr-dii.fr-fil, body p img.fr-dii.fr-fil{margin-right: 15px;}</style></head><body class="fr-view" dir="ltr" contenteditable="true" style="min-height: 650px;" aria-disabled="false" spellcheck="true"><p>알라딘 서점에서 받은 전자책 신규계약서에 서명후 제출시</p><p>범용인증서로 인증하는 단계에서</p><p>일반 시중 은행에서 발급가능한 '개인범용 공동인증서(4,400원) 으로도 가능한가요?</p><p>개인사업자이며, 받은 계약서 이름에는 [개인] 으로 되어있습니다. </p><p><br></p></body>

답변

답변내용
처리상태	답변완료	작성일	2026년 08월 04일
<p>안녕하세요 싸인오케이팀입니다!</p><p><br></p><p>발송측(알라딘)에서 설정한 인증서 유형이 범용 공동인증서/개인이고,</p><p>서명자님께서 가지고 있는 공동인증서 유형이 개인(범용)이라고 확인된다면</p><p>해당 인증서를 통해 전자서명 진행 가능합니다.</p><p><br></p><p>진행에 어려움이 있거나 문의사항이 있으실 경우 싸인오케이 고객센터(1566-7797) 또는 채널톡으로 연락주시면 상세히 안내 드리겠습니다.</p><p><br></p><p>감사합니다.<br></p>

싸인오케이를 지금 시작해보세요