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제목	연간 구독 요금제 문의드립니다.
작성자	12*@han*****.com	작성일	2025년 09월 08일
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text-align: right;}body span.fr-img-caption.fr-dii{display: inline-block; float: none; vertical-align: bottom; margin-left: 5px; margin-right: 5px; max-width: calc(100% - 10px);}body span.fr-img-caption.fr-dii.fr-fil{float: left; margin: 5px 5px 5px 0px; max-width: calc(100% - 5px);}body span.fr-img-caption.fr-dii.fr-fir{float: right; margin: 5px 0px 5px 5px; max-width: calc(100% - 5px);}body .fr-video{text-align: center; position: relative;}body .fr-video.fr-rv{padding-bottom: 56.25%; padding-top: 30px; height: 0px; overflow: hidden;}body .fr-video.fr-rv > iframe, body .fr-video.fr-rv object, body .fr-video.fr-rv embed{top: 0px; left: 0px; width: 100%; height: 100%; position: absolute !important;}body .fr-video > {box-sizing: content-box; max-width: 100%; border: none;}body .fr-video.fr-dvb{display: block; clear: both;}body .fr-video.fr-dvb.fr-fvl{text-align: left;}body .fr-video.fr-dvb.fr-fvr{text-align: right;}body .fr-video.fr-dvi{display: inline-block;}body .fr-video.fr-dvi.fr-fvl{float: left;}body .fr-video.fr-dvi.fr-fvr{float: right;}body a.fr-strong{font-weight: 700;}body a.fr-green{color: green;}body .fr-img-caption{text-align: center;}body .fr-img-caption .fr-img-wrap{padding: 0px; margin: auto; text-align: center; width: 100%;}body .fr-img-caption .fr-img-wrap a{display: block;}body .fr-img-caption .fr-img-wrap img{display: block; margin: auto; width: 100%;}body .fr-img-caption .fr-img-wrap > span{margin: auto; display: block; padding: 5px 5px 10px; font-size: 14px; font-weight: initial; box-sizing: border-box; opacity: 0.9; width: 100%; text-align: center;}body button.fr-rounded, body input.fr-rounded, body textarea.fr-rounded{border-radius: 10px; background-clip: padding-box;}body button.fr-large, body input.fr-large, body textarea.fr-large{font-size: 24px;}body span.fr-img-caption.fr-dii.fr-fil, body p img.fr-dii.fr-fil{margin-right: 15px;}body p{margin-top: 5px; margin-bottom: 5px;}</style></head><body class="fr-element-scroll-visible fr-view" dir="ltr" contenteditable="true" style="min-height: 650px;" aria-disabled="false" spellcheck="true"><p>안녕하세요 요금제가 개편되면서 건별 결제가 없어진걸로 확인되어 문의드립니다.</p><p><br></p><p>월 평균적으로 30~50건 가량의 계약건수가 발생하고 있는데</p><p><br></p><p>추후 연간 360건 구독 결제 상품을 결제했을때 구독기간 종료 전 건수를 전부 소진하게 되면 추가 결제 방법이 어떻게 되나요?</p><p><br></p><p>같은 상품으로 추가 결제(연간 360건)하면 되는건지 다른 상품(연간 120건등)으로 추가 결제해도 되는건지 문의드립니다.</p><p><br></p><p>그리고 그렇게 되면 구독 기간은 어떻게 되는건지 같이 문의드립니다.</p><p><br></p><p>답변 부탁드리겠습니다.</p><p><br></p><p>감사합니다.</p><p><br></p><p> <br></p></body>

답변

답변내용
처리상태	답변완료	작성일	2025년 09월 08일
<p>안녕하세요 싸인오케이팀입니다!</p><p><br></p><p>구독기간 종료 전 건수를 소진하신 경우, 구독기간 상관없이 원하시는 요금제로 다시 결제해주시면 됩니다.</p><p>새로 결제를 진행하시는 부분이다 보니 기존 요금제, 다른 요금제 상관없이 원하시는 요금제로 선택 가능합니다:)</p><p><br></p><p></p><p>구독기간은 재결제 일자에 맞춰 재산정되며, 구독기간은 결제일로부터 1년입니다.(월 구독 요금제의 경우 결제일로부터 1개월)</p><p></p><p>(건수가 소진된 기존 요금제는 남은 구독기간과 상관없이 종료됩니다.)</p><p><br></p><p>요금제 관련해서 자세한 상담을 원하실 경우,</p><p>채널톡이나 [홈페이지 상단 고객지원 메뉴 접속 - [영업문의]]에 문의글 남겨주시면 담당자 통해 연락드리도록 하겠습니다.</p><p><br></p><p>감사합니다:)</p>

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